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Incident response workflows

Feature Request

ITSM/ticketing tools Integration : token lifecycle related task (Jira, ServiceNow, GLPI, Trello/Asana, PagerDuty, etc…) :

  • Auto-escalation: when critical assets expire, automatically create incidents in PagerDuty/Jira/Opsgenie

  • Runbook automation: trigger predefined workflows (e.g., rotate keys, renew certificates) when thresholds are hit

  • Post-mortem tracking: link expired assets to incident reports, track root causes

  • On-call routing: route critical expiration alerts to the right on-call engineer based on asset ownership

  • Incident prevention: analyze patterns to predict and prevent incidents before they occur

  • Integration hooks: connect to incident management tools to create tickets, update status, and auto-resolve when assets are renewed

Posted by Franz ·
Status: Planned1 comment

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Comments1

  • Franz

    Team•

    Oct 16

    Note: PagerDuty integration is already setup, but only for the auto-escalation, not yet for the full incident response workflows